Technical Training Specialist

3 weeks ago


Chennai, Tamil Nadu, India Hiring House Technology Full time

About the Role:

At Hiring House Technology, we are seeking a highly skilled Technical Trainer to join our team. As a Technical Trainer, you will play a key role in driving training and development for employees, with the ultimate goal of creating a wow experience for our customers.

Key Responsibilities:

• Identify and analyze training needs, customizing training methodology to meet business requirements.

• Prepare and deliver training programs for frontline associates, including supervisory development, soft-skills, technical, and process-driven training.

• Plan and deliver induction and new hire training programs on a bi-monthly basis.

• Coordinate and conduct on-the-job training in SAP/BOT as per business requirements.

• Collaborate with HR to receive lists of new joiners eligible for induction and new hire training.

• Track attendance and three-monthly assessments of trainees, providing counseling when necessary.

• Maintain training-related employee databases and prepare fortnightly training plans and MIS reports.

• Record actual monthly training expenditure in the training MIS.

Requirements:

• Self-motivated with fluent communication in the regional language and English.

• Strong presentation and interpersonal skills, with a passion for delivering training and customer service.

• Ability to travel within the region for on-the-job training at our pharmacy stores.

• Strong conceptual understanding of pharmacy practice and the pharma retail industry.

Qualifications:

• M. Pharm or B. Pharm degree is required.



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