Business Operations Coordinator

2 weeks ago

Gurgaon, Haryana, India HSBC Full time

Company Overview:

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HSBC is one of the largest banking and financial services organizations in the world, operating in 64 countries and territories. Our goal is to be where the growth is, enabling businesses to thrive and economies to prosper.

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Job Description:

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We are seeking an experienced professional to join our team as an Executive Assistant. The ideal candidate will have at least 3-5 years of full-time experience in supporting a Senior Executive, with excellent PC skills and proficiency in Outlook, Word, and Excel.

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Key Responsibilities:

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  • Provide standard, advanced, and confidential secretarial and general office duties">
  • Monitor managers' mailboxes, calendars, stakeholders' absence, and deal with issues that can be easily and quickly resolved">
  • Screen and handle daily calls and inquiries from stakeholder team leads, responding independently to routine issues and questions">
  • Ability to provide support and leverage wider admin support team and group systems, including HR Direct, Fusion, Appointment calendar, meetings, travel arrangements, and event planning when needed">
  • Ensure corporate guidelines, policies, and procedures are adhered to regarding travel bookings">
  • Provide guidance and support to wider teams as capacity permits">
  • Delegation: Ensure all approvals are processed on time, including Fusion, GSR requests, HR hiring approvals, and travel authorizations">
  • Prepare and submit expense claims">
  • Monitor and chase pending approvals and documents">
  • May have the opportunity to prepare PowerPoint presentations and maintain Excel templates">
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Requirements and Qualifications:

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  • Create an environment within the team that fosters knowledge sharing and open forums">
  • Effective communication with team members on organizational change and goals required for respective roles and responsibilities">
  • Ensure the team is adequately cross-trained and cover is in place for all key functions, businesses, and regions">
  • At least 3-5 years of full-time experience in supporting a Senior Executive">
  • Ability to work with senior managers across the Group">
  • Excellent PC skills with high proficiency in Outlook, Word, and Excel">
  • High degree of integrity and maturity, and ability to keep confidential information safe">
  • Excellent attention to detail and strong ability to multi-task">
  • High level of competency in communication, both written and oral, and interpersonal skills">
  • Ability to work effectively in a team as well as with minimal supervision">
  • Work well under pressure and have ability to prioritize and multitask">
  • Confident decision maker and problem solver">
  • Excellent planning and organizational skills">
  • Fluent in English">
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Benefits:

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HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.

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About Us:

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HSBC is a global banking and financial services organization, dedicated to helping people fulfill their hopes and realize their ambitions. We strive to be where the growth is, enabling businesses to thrive and economies to prosper.

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