Associate Director, Delivery Lead

6 days ago


Chennai, Tamil Nadu, India Bounteous Full time
Job Title: Associate Director, Delivery

Bounteous x Accolite is seeking an experienced Associate Director, Delivery to join our team. As a key member of our delivery team, you will be responsible for leading the development of strategic plans for projects of high business complexity.

Key Responsibilities:
  • Lead the development of strategic plans for projects of high business complexity.
  • Represent the team as domain expertise in the client's business space to drive results.
  • Oversee account portfolio from financial, project delivery, and sourcing perspectives.
  • Manage client relationships at operational and strategic levels to minimize the risk of attrition and maximize the growth and longevity of relationships.
  • Act as a key client contact and ensure their expectations are met and results are delivered.
  • Grow the team to support and anticipate client/business needs for our growing, global delivery team.
  • Help define and continuously improve processes working with global, distributed delivery teams.
  • Coach and mentor leads and managers on the project teams and provide feedback on performance.
  • Independently lead and motivate diverse teams on various types of projects in a fast-paced environment.
  • Continue expansion and development of new skills, techniques, and tools through continuous learning.
Requirements:
  • Bachelor's or master's degree in computer science, information technology, engineering, business administration, or related field.
  • 10+ years of experience leading technical teams.
  • Experience running large transformation projects on eCommerce, especially for Consumer retail.
  • Consulting and implementation experience on Order management platforms, PIM, and Fulfilment and Loyalty frameworks/platforms.
  • Exposure to delivering cloud-based projects, especially in AWS and GCP.
  • Foundational experience playing a contributing role in full cycle software delivery.
  • Understands, can participate in, and lead solutions design.
  • Strong project management, leadership, and organization skills (Scrum certification desired).
  • Experience in both Confluence/JIRA or equivalent tools for software development.
  • Able to work on multiple priorities in a deadline-driven environment.
  • Ability to easily work with everyone from developers to managers and communicate across all levels in the company.
  • Ability to communicate (written and verbal) effectively and facilitate communication amongst the project teams, client stakeholders, and senior management.
What We Offer:
  • GMC, GTLI, and GPA insurance benefits are provided to all associates.
  • Paid leaves, including casual, wellness, vacation, maternity, and paternity leaves.
  • Retiral benefits, including PF, Gratuity, and NPS (optional).
  • Certification trainings for technical and soft skills.
  • Access to unlimited LinkedIn Learning platform.
  • Access to physical and digital libraries (klib).

Bounteous x Accolite is an equal opportunity employer and celebrates the diversity of our team members. We are committed to creating an inclusive environment where everyone feels valued and respected. If you are passionate about delivering exceptional results and growing with our team, we encourage you to apply.



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