
AI Agent Optimization Specialist
2 days ago
We are seeking a skilled Deployment Engineer to join our organization. In this role, you will be responsible for building, launching, and optimizing AI agents that power the next generation of home-service customer experiences.
In your daily work, you will craft integrations and new features in JavaScript/TypeScript (40% of the role). You will also deploy, monitor, and fine-tune Avoca's conversational agents for the nation's largest HVAC, plumbing, and electrical companies (60% of the role). Additionally, you will troubleshoot production issues, own root-cause analysis, and ship fixes fast. Furthermore, you will partner with client stakeholders and Avoca Product to roll out enhancements that raise conversion KPIs.
Required Skills & Qualifications
To excel in this position, you must have startup drive – you thrive on pace, ambiguity, and big growth goals. You should also have proven knack for debugging & technical support in SaaS environments. Furthermore, you need fluency in JavaScript & TypeScript (Node.js or browser). Sharp analytical thinking and obsessive attention to detail are also required. Finally, you must have clear, confident written communication with B2B clients and hold a B.S. in Computer Science, IT, or a related field (or equivalent experience)
About Us
Avoca is an all-in-one AI lead-conversion platform for home-service brands. Our technology boosts booking rates, slashes abandonment, and delivers 24/7 concierge-level support.
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