Linux Systems Administrator
7 days ago
Job Title: Linux Systems Administrator
Job Summary: We are seeking a highly skilled Linux Systems Administrator to join our team at Talent Ocean. As a Linux Systems Administrator, you will be responsible for providing advanced level technical support to global HPE customers.
Key Responsibilities:
- Resolve customer issues via telephone, email, or remote sessions
- Reproduce issues in-house and respond in a timely manner
- Regular follow-ups with customers with recommendations, updates, and action plans
- Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures
Requirements:
- Bachelor's degree in Engineering (or Equivalent)
- 5-7 years of experience in Enterprise technical support environment
- Relevant certification on the latest track like RHCE/Oracle Enterprise Linux/ITIL will be an added advantage
Technical Skills:
- Strong knowledge in installing, configuring, troubleshooting, and administration of all flavors of Linux
- Linux vulnerability assessment and mitigation knowledge on patch deployments solutions
- Redhat Satellite/Oracle Linux Ksplice working knowledge
Non-Technical Skills:
- Excellent written and verbal communication skills
- Commitment to deliver high-quality product and solution support
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