Network Systems Administrator

1 month ago


Bengaluru, Karnataka, India Cretal Solutions Private Limited Full time
Job Description

Cretal Solutions Private Limited is seeking an experienced Complex Network Support Specialist to join our team. As a key member of our technical support group, you will be responsible for providing top-notch support to our customers.

Key Responsibilities:

  • Technical troubleshooting and implementing changes in complex networks using Cisco, Nortel, and Juniper devices
  • Extensive knowledge and experience working with Routing & Switching protocols like OSPF, BGP, MPLS, ISIS
  • Understanding of TCP/IP and other networking protocols like DHCP/DNS/CDP/ARP
  • Knowledge of LAN, WAN, Ethernet, TCP/IP networks, voice, and wireless communications
  • Proven track record of delivering quality work and excellent communication skills
  • Hands-on experience on Routers/Switches (Cisco/Juniper)
  • Initiate and track RMA cases for hardware failure and break fix
  • Analyze daily, weekly, and monthly product updates on the portal and necessary actions to improve customer experience
  • Work with onsite Field Engineer to remote in devices to configure and troubleshoot

Requirements:

  • 4+ years of experience troubleshooting, configuring, deploying, and administering complex network environments
  • Strong communication skills with an ability to communicate at different hierarchical levels
  • Commit to IPI standards on maintaining customer satisfaction
  • Problem-solving, able to work under pressure with perfect time management
  • Committed to meeting deadlines and task-focused
  • Attention to detail
  • Able to work well in a team

Estimated Salary: ₹15,00,000 - ₹25,00,000 per annum



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