Bilingual Healthcare Support Specialist

4 days ago


Kannur, Kerala, India beBeeCustomerService Full time US$ 48,000 - US$ 64,000
Bilingual Customer Service Representative

Our healthcare clients in the US require dedicated professionals to interact with patients and families, providing exceptional customer experiences.

Key Responsibilities:
  • Respond to patient inquiries and manage support requests via phone, email, or chat.
  • Demonstrate cultural competence and empathy when interacting with diverse patient populations.
Requirements:
  • Proficiency in both Spanish and English for effective communication.
  • Excellent interpersonal and problem-solving skills to resolve complex issues.
  • Able to work independently as well as collaborate within a team environment.
  • High school diploma or equivalent; a bachelor's degree is highly desirable.

Familiarity with HIPAA regulations and compliance principles is beneficial for candidates with prior experience in the healthcare sector.



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