Customer Service Representative

6 days ago


Hyderabad, Telangana, India Regal Rexnord Full time

About Regal Rexnord

We are a 6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion.

Our electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications.

Our automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

Job Description:

We are seeking a dynamic person with 3 years of experience in Customer Service. The candidate would be expected to understand and assign Salesforce cases to the Customer Service advocates and respond to customers as needed.

The role involves categorizing SFDC cases, creating, modifying, and displaying sales orders and quotations to extract information.

BASIC TO INTERMEDIATE EXCEL SKILLS PREFERRED.

Good coordination with internal and external stakeholders for having relevant data and information is essential.

The candidate will work with Distribution Center operations to ensure orders are managed and shipped in a timely manner to customer expectations and resolve customer issues regarding order shipment issues such as damaged, late, or incorrect products.

Required Skills and Qualifications:

  • Strong communication, interpersonal, and organizational skills.
  • Able to manage daily workload effectively.


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