
Expert Visa Application Specialist
3 days ago
We are seeking a skilled Visa Counsellor to provide expert guidance to clients navigating the complex visa application process.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work independently and collaboratively as part of a team.
Key Responsibilities:- Provide personalized visa counselling to clients, advising on eligibility, documentation, and procedures.
- Guide clients through application processes, ensuring accurate and timely completion of required forms and documentation.
- Stay up-to-date with the latest immigration rules, visa categories, and travel regulations.
- Communicate effectively with clients via phone, email, and in person, resolving queries promptly and professionally.
- Review client documents for completeness and compliance with visa requirements.
- Liaise with embassies, consulates, and visa processing centers when necessary.
- Maintain accurate records of client interactions, applications, and outcomes.
- Follow up with clients throughout the application process to provide status updates and next steps.
- Minimum 2 years of experience in visa counselling, immigration services, or a customer service role related to travel or international education.
- In-depth knowledge of visa application processes and travel documentation.
- Strong verbal and written communication skills.
- Excellent interpersonal and problem-solving abilities.
- High level of attention to detail and organizational skills.
- Ability to handle multiple cases and prioritize tasks efficiently.
- Proficiency in Microsoft Office Suite (Word, Excel).
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