"Senior Network Systems Specialist"

3 weeks ago


Hyderabad, Telangana, India Teletext India Private Limited Full time

Job Title

Senior Network Administrator

Location

Hiring Location

Department

IT

Purpose & Scope

As a Senior Network Administrator at Teletext India Private Limited, you will be responsible for maintaining and implementing the company's server and storage infrastructure.

Roles & Responsibilities

• Work closely with IT teams to ensure the stability and efficient delivery of IT Infrastructure services.

• Responsible for core servers and storage infrastructure services.

• Ensure successful deployments of all change requests or new implementations in servers and storage technologies.

• Utilize analytical and problem-solving skills to help identify, communicate, and resolve issues in servers and storage services.

• Lead the team in mentoring and work closely with all levels of team for effective delivery of IT Helpdesk services.

• Install and configure computer hardware, operating systems, and applications.

• Monitor and maintain computer systems and networks.

• Engage with employees or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.

• Troubleshoot system and network problems.

• Diagnose and solve hardware or software faults.

• Answer IT Helpdesk e-Tickets, phone calls, and emails.

• Diagnose and solve network issues, software & hardware issues within targets.

• Escalate tickets to next level in right time and prioritize the tickets.

• Provide support, including procedural documentation and relevant reports.

• Follow diagrams and written instructions to repair a fault or set up a system.

• Support the roll-out or deploying new systems and applications.

• Prioritize and manage many open cases at one time.

Skills Required

• Ability to work with within a team and provide leadership in change deployment, and support of infrastructure systems

• Provide recommendations, develop & maintain documentation, and report to Dept. Head.

• Solid Experience with Servers, Operating Systems, Desktops, Laptops, and Mobile Devices.

• Extensive working knowledge of Servers and Storage technologies.

• Solid working experience in root cause analysis of IT issues and preventive measures.

• Windows Operating Systems Windows 2008 and 2012

• Exposure to Linux Operating Systems such as CentOS, Ubuntu, Red Hat Linux etc.

• Hands-on experience in Active Directory, Remote Desktop Services, LDAP

• Emails, Ticketing Systems, Video Conference and MS Office tools.

• Working experience in VMware vCenter, Microsoft Hyper-V.

• Basic knowledge of cloud platforms such as AWS and Azure

• Knowledge in VoIP, IP Telephony and PBX systems.

• Hands on working experience of Firewall

• Good Communication Skills

• Able to work on own and under pressure.

Professional attitude and work along with IT team.

Education Qualifications & Experience Level

A Graduate with IT/Computer/Network as primary subjects

Level 2+ Professional Certification in Microsoft/Cisco/VMware/AWS added advantage.

8+ years relevant working experience in any IT services company.



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