
Patient Care Lead Position
22 hours ago
We are seeking a dynamic and experienced professional to lead our patient care services, focusing on operational excellence and patient satisfaction.
Key Responsibilities:
- Develop and implement standardized processes for front office, admission, and discharge operations.
- Ensure effective manpower planning and optimal deployment across patient care areas.
- Collaborate with clinical, diagnostic, and treatment teams to deliver seamless patient experiences.
- Supervise front office operations and staffing daily.
- Design and conduct training programs to upskill the team.
Required Skills and Qualifications:
- Educational Background: Master's or Bachelor's in Hospital Administration, Healthcare Management, Nursing, or related field, with 12+ years of experience (including leadership in patient care operations).
- Operational Expertise: Strong experience in managing Outpatient and Inpatient services, including admissions, discharge, and front office operations.
- Leadership & People Management: Proven ability to lead large teams and drive training & development initiatives.
- Patient-Centric Approach: Deep commitment to delivering seamless, efficient, and high-quality patient experiences.
- Strategic & Collaborative Mindset: Ability to plan department growth, implement process improvements, and coordinate effectively with clinical, diagnostic, and support teams.
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