Enterprise Network Architect

2 days ago


Hyderabad, Telangana, India Talent500 Full time

We are seeking a highly skilled Senior Infrastructure Engineer to join our team at Talent500. As a key member of our operations team, you will play a critical role in ensuring the smooth operation and performance of our enterprise network.

About the Role

This is a challenging and rewarding position that requires a strong understanding of networking technologies, as well as excellent communication and problem-solving skills. If you have a passion for delivering high-quality service delivery, responding to incidents, and driving network improvement initiatives, we want to hear from you

Responsibilities
  • Perform initial investigation and triage for all tickets/issues for all areas in the network infrastructure
  • Complete all service now tickets in the queues
  • Perform upgrades and refreshes as needed within the environment
  • Able to resolve vulnerabilities when notified of items with a vulnerability
  • Able to provide audit information as requested
  • Provide technical support on incident calls as needed
  • Accurately log and document all information in the network infrastructure
  • Perform investigation and triage for alerts and events
  • Troubleshoot complex/multitier issues within the network infrastructure
  • Perform escalation of incidents to higher tier support groups, vendors, and other support staff
  • Perform monitoring and event management support for the entire network infrastructure
  • Accurately log and document all changes/incidents in Service Now ticketing system
  • Identify opportunities for improvement in the monitoring and event management tools and processes
Requirements
  • Strong written and verbal communication skills with the ability to interact with all levels of the organization
  • Strong interpersonal skills
  • Strong time and project management skills
  • Familiarity with the following technologies – Cisco networking (SDWAN, LAN, WLAN)
  • Familiarity with network troubleshooting tools/technologies – Wireshark, tcpdump, SNMP, syslog, NetFlow
  • 8-10 years of Experience with Cisco
  • Experience with F5 load balancers
What We Offer
  • An estimated salary range of $120,000 - $160,000 per year, based on experience and qualifications
  • A competitive benefits package, including health insurance, retirement plan, and paid time off
  • Ongoing training and development opportunities to help you grow in your career
  • A collaborative and dynamic work environment, with a talented team of professionals


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