Senior Quality Analyst

5 hours ago

Erode, Tamil Nadu, India beBeeQuality Full time ₹ 10,00,000 - ₹ 15,00,000
Job Overview

We are seeking a dedicated Quality Professional to join our team.

About the Role:

  • Monitor and evaluate customer interactions to ensure high-quality standards are met.
  • Provide constructive feedback and coaching to enhance agent performance.
  • Identify process improvements and implement effective solutions.
  • Develop quality reports, dashboards, and analysis for leadership review.
  • Support initiatives that drive customer satisfaction (CSAT, NPS, FCR).

Requirements:

  • Graduate degree in any field.
  • Minimum 1-3 years of experience as a quality analyst in an international voice process.

Why This Role?

This is an excellent opportunity for individuals who thrive in fast-paced environments and possess strong analytical skills.

What We Offer:

  • A challenging and dynamic work environment.
  • Opportunities for growth and professional development.

  • Business Analyst and Quality Assurance Professional

    1 week ago

    Erode, Tamil Nadu, India beBeeQuality Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Business Analyst and Quality Assurance Specialist

  • Senior Financial Analyst

    4 days ago

    Erode, Tamil Nadu, India beBeeFinancial Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    Senior Financial Analyst - Business ValuationThis is a highly sought-after position for a seasoned financial analyst with extensive experience in business valuation and due diligence.The ideal candidate will possess exceptional analytical skills, with the ability to interpret and evaluate complex financial data. They must also have excellent communication...

  • Quality Assurance Analyst

    4 days ago

    Erode, Tamil Nadu, India beBeeSoftwareTester Full time ₹ 17,64,000 - ₹ 24,99,000

    Job Title: Quality Assurance AnalystJob DescriptionWe are seeking a skilled professional to fill this challenging role.The ideal candidate will have experience with:Extract, Transform, Load (ETL) testing and data warehousingAutomation using Java, Selenium, or PythonApplication Programming Interface (API) automationCloud testing on Amazon Web Services...

  • Senior Financial Market Analyst

    3 days ago

    Erode, Tamil Nadu, India beBeeResearch Full time ₹ 18,00,000 - ₹ 25,00,000

    Job Title: Senior Research AnalystRole OverviewWe are seeking an experienced and skilled Sr. Research Analyst to join our team. The successful candidate will be responsible for conducting in-depth market research, analyzing data, and generating insights into equities, currencies, and commodities.ResponsibilitiesConduct comprehensive market research and...

  • Senior Systems Analyst

    2 days ago

    Erode, Tamil Nadu, India beBeeRetail Full time ₹ 18,00,000 - ₹ 25,00,000

    Job Title:Senior Systems Analyst - Retail Technology Expert

  • Senior FIX Analyst

    3 days ago

    Erode, Tamil Nadu, India Sosuv Consulting Full time

    Role Description:Are you a FIX protocol expert? Do you want to gain an in-depth understanding of the electronic trading business? Are you passionate about solving complex problems? Do you have strong analytical and logical thinking capabilities? Are you well-organised and detail-oriented, with exceptional communication and team management skills? If yes, we...

  • Senior Analyst

    4 weeks ago

    Erode, Tamil Nadu, India eClerx Full time

    Attention Pune Professionals Exciting Walk-in Drive at eClerx for Financial Crime Compliance-Periodic Review experts Skills Needed:- Proficient in Periodic Reviews/Rolling review* (Essential)- Experience in KYC, CDD, EDD, Client onboarding, Pep- Familiarity with tools Lexis Nexis, World Check Ineligible if primary experience is in AML, Transaction...

  • Senior Quality Assurance Specialist

    4 days ago

    Erode, Tamil Nadu, India beBeeSoftware Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Senior Quality Assurance SpecialistWe are seeking an experienced and skilled Senior Quality Assurance Specialist to join our team. The ideal candidate will have a proven track record of ensuring the highest quality software solutions.The successful candidate will be responsible for developing and executing comprehensive test plans, identifying defects, and...

  • Senior Financial Analyst

    5 days ago

    Erode, Tamil Nadu, India beBeeFinance Full time ₹ 1,00,00,000 - ₹ 2,50,00,000

    Financial Planning Analyst RoleWe are seeking a senior financial analyst to lead our finance team. This role involves strategic planning, analysis, and reporting.Key Responsibilities:Strategic Planning:Lead annual budgeting, quarterly forecasts, and long-range planning in collaboration with business stakeholders.Conduct variance analysis (budget vs actuals)...

  • Advanced Quality Assurance Specialist

    5 days ago

    Erode, Tamil Nadu, India beBeeTestEngineer Full time ₹ 20,00,000 - ₹ 25,00,000

    Senior Quality EngineerWe are seeking a highly skilled and experienced Senior QA / Test Engineer to play a key role in our full-stack Salesforce solution delivery. As an integral part of our team, you will focus on driving quality and accelerating the application lifecycle.About the RoleDevelop detailed test plans, including test scenarios, test cases, and...