Configuration Management Business Operational Support Specialist

1 month ago


Bengaluru, Karnataka, India airbus Full time
Job Overview:

We are seeking a highly skilled Configuration Management Business Operational Support Specialist to join our team at Airbus India. This role will be responsible for supporting the Conformity and Attestation process, working closely with the 1ZCD team and other stakeholders.

Key Responsibilities:
  • Support the Conformity and Attestation process operators in their day-to-day activities to ensure Aircraft and CA delivery milestones are met.
  • Manage incidents linked to the C&A process, tools, and interfaces.
  • Deal with critical situations that impact Aircraft milestones.
  • Validate user access requests and provide support in case of issues.
  • Launch root cause analysis and continuous improvement actions using SAFe/Agile methodologies.
  • Provide coaching sessions to operators.
  • Capitalize and share knowledge via creation of knowledge articles.
  • Run KPIs on activity and process performance.
Requirements:
  • Potential to learn quickly and understand complex topics.
  • IT knowledge, preferably SAP tool and infrastructure.
  • Able to work under pressure and take decisions.
  • Strong communication skills.
  • Team spirit and service mindset.
  • International work aptitudes, with a professional English level required.
  • Ready to join an empowered team.
Dimensions:
  • Configuration Conformity community, Engineering Community for all Airbus commercial programs, impacting around 5000 persons in Airbus and in direct contact with more than 500 persons.
  • Interactions with Airbus extended enterprise, more than 100 suppliers.
  • Around 300 incidents to be managed monthly by the team.

This role requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation, and sustainable growth.



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