Customer Service Representative
4 weeks ago
Company Overview
Gamut HR Solutions is a leading recruitment agency that specializes in connecting talented individuals with exciting career opportunities.
Job Overview
We are seeking a skilled and enthusiastic Ticketing Executive to join our team at Gamut HR Solutions. As a Ticketing Executive, you will be responsible for providing exceptional customer service and ensuring a smooth ticketing process for our clients.
Key Responsibilities
- Manage the ticketing process for clients including booking, scheduling, and rescheduling of flights, trains, and other modes of transportation.
- Ensure timely and accurate issuance of tickets, vouchers, and itineraries.
- Provide excellent customer service by addressing client inquiries, concerns, and requests related to ticketing.
- Assist clients with travel arrangements, including hotel booking, car rentals, and visa processing.
Requirements
- 1 to 3 years of experience in ticketing or a related field.
- Proficiency in using ticketing software and reservation systems.
- Excellent communication and customer service skills.
- Strong attention to detail and organizational abilities.
Benefits
As a Ticketing Executive at Gamut HR Solutions, you will have the opportunity to work in a dynamic and supportive environment, with a team of dedicated professionals who are passionate about delivering exceptional customer service.
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