
Customer Service Representative
6 hours ago
About us, we are a leading visa travel management company
We specialize in providing a wide range of visa services to individuals and corporate clients.
Role Summary:
Our team is seeking enthusiastic professionals to join as Customer Service Representatives. In this role, you will serve as the first point of contact for our clients, providing prompt assistance across phone, email, and chat channels.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely manner
- Deliver accurate information regarding services and procedures
- Handle and resolve customer complaints with empathy and efficiency
- Maintain detailed records of all customer interactions and transactions
Requirements:
- Minimum 2 years of experience in a customer service or client support role
- Strong communication skills
- Excellent interpersonal and problem-solving abilities
- Ability to manage multiple tasks and prioritize effectively
We offer a positive work environment, competitive salary and benefits, flexible work schedules and holidays, and opportunities for professional development.
We value employee growth and well-being, striving to create an inclusive, supportive, and challenging workplace. If you are passionate about delivering exceptional customer service and working in a dynamic environment, we encourage you to apply for this opportunity.
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