Guest Experience Coordinator
6 days ago
Company Overview
Gamut HR Solutions is a dynamic recruitment agency based in Hyderabad, India.
Job Overview
We are seeking a skilled Junior role with 1-3 years of experience to join our team in Hyderabad, Telangana, India.
Qualifications and Skills
- Excellent communication and interpersonal skills.
- Customer-focused with a strong attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Previous experience in customer service or hospitality industry is desirable.
- Proficient in MS Office suite and CRM software.
Roles and Responsibilities
- Build and maintain strong relationships with guests.
- Address guest inquiries and concerns in a timely and professional manner.
- Coordinate guest services and ensure a positive experience for all guests.
- Implement guest feedback to enhance services and improve guest satisfaction.
- Collaborate with internal teams to ensure seamless guest experience.
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