Customer Experience Resolutions Manager

EC-Council is hiringPosition- Escalation & Resolution ManagerLocation: Hyderabad, IndiaOn site working. About EC-Council EC-Council () is the world's largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and...

EC-Council is hiringPosition- Escalation & Resolution ManagerLocation: Hyderabad, IndiaOn site working.About EC-CouncilEC-Council (www.eccouncil.org) is the world's largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have...

**About the Role:**Ridhira Group is seeking a seasoned Client Relationship Director to lead our customer relationship management efforts. As a key member of our team, you will be responsible for developing and implementing strategies to improve customer engagement and satisfaction.Main Responsibilities:Develop and implement CRM strategies to enhance customer...

Join Our TeamWe're looking for a highly skilled Client Experience Resolution Expert to join our team. As a Tier 1 customer support specialist, you will be responsible for resolving complex client queries related to payroll. A strong technical background, excellent communication skills, and ability to work under pressure are essential requirements for this...

Job Summary">We are seeking a highly skilled Customer Support professional to join our US-based team. As a key member of our international voice process, you will play a crucial role in handling customer queries and providing expert resolution.">Responsibilities">">Handle customer inquiries and provide resolutions">Develop and maintain strong relationships...

Job SummaryWe are seeking an experienced Order Processing and Dispute Resolution Specialist to join our team at Heptarc Technology Solutions Private Limited. As an integral part of our operations team, you will be responsible for ensuring seamless order processing and effective dispute resolution.About the Role:The successful candidate will possess strong...

About Old School:Old School is a clean beauty brand rooted in tradition, offering skincare products crafted with natural ingredients inspired by ancestral beauty rituals. Our mission is to create high-quality, cruelty-free, and dermatologically tested products for modern consumers while staying true to our heritage.Role Overview:We are looking for a dynamic...

About the Role:As a CX Specialist at Five9s-Solutions, you will be responsible for delivering exceptional customer experiences across various channels. Your primary focus will be on providing top-notch technical support and assistance to customers via phone, email, and chat regarding our IT products and services.Key Responsibilities:Customer Support: Provide...

Position Name- Customer Experience LeadLocation:HyderabadProject details:Backfill support for CX leads in Retail bankingPrimary Skillset:Customer experience, User Research and Testing, Process Optimization, Data AnalysisJob Role & Responsibilities:Able to produce and exercise rigorous test procedures and recognize errorsEnsure all journey designs are...

Position Name- Customer Experience LeadLocation: HyderabadProject details:Backfill support for CX leads in Retail bankingPrimary Skillset: Customer experience, User Research and Testing, Process Optimization, Data AnalysisJob Role & Responsibilities:Able to produce and exercise rigorous test procedures and recognize errorsEnsure all journey designs are...

Job DescriptionAs a Customer Representative, you will be responsible for responding to customer queries through chats, phone calls, and emails, providing support and resolution to existing/new queries on services provided by our clients.You will play a vital role in improving customer experience by providing fast, friendly, and effective service with...

Role Overview:We are seeking an experienced Principal Consultant - Escalation Manager to join our Support organization. The successful candidate will be responsible for coordinating and driving the resolution of critical technical issues, providing timely and accurate updates regarding these issues, and providing important details on the status of the...

Our TeamOur Content Specialist will be providing effective and polite support to customers through a ticketing system. This includes active focus on enquiry resolution, a positive client-centric demeanor, and ensuring that all vital actions are taken to resolve a customer's enquiry.Key Responsibilities:Develops an understanding of clients' needs and...

Job DescriptionJob title- Order Processing and Dispute Resolution SpecialistLocation 2-3 days work from Office Only Hyderabad LocationTiming-2nd Shift 2-11 PMExperience-2-4 YearJob Description-Key Responsibilities:- Order Processing and Management:Accurately process customer orders in the system.Ensure orders comply with company policies and customer...

About UsACG World is a renowned company that provides innovative solutions for various industries.Job TitleWe are seeking an experienced Service Engineer to join our team.Job SummaryThe ideal candidate will have a strong background in mechatronics and mechanical engineering, with a proven track record of delivering exceptional customer experiences.Key...

We are seeking a results-driven Receivables Resolution Expert to join our team at Amazon. As a Collections Analyst, you will play a key role in supporting Amazon's customers to resolve billing issues, reconcile accounts, and drive monthly collection targets.About the JobThe ideal candidate will be highly organized, able to work independently, and possess...

About the OpportunityKiash Solutions LLP is seeking a Credit Resolution Professional to join our team. As a Credit Resolution Professional, you will be responsible for resolving credit issues, recovering debts, and maintaining customer relationships.Key Responsibilities:Resolve Credit Issues: Analyze credit issues and develop solutions to resolve them. Work...

About the RoleWe are inviting applications for the position of Process Associate - Service Desk L1. This role requires providing technical assistance and troubleshooting to end-users, ensuring prompt resolution of their technical concerns.Key ResponsibilitiesProvide technical assistance to end-users via chat sessions, addressing their queries and concerns...

About UsAccolite is a leading provider of innovative solutions for complex problems. Our team is dedicated to delivering exceptional results and making a meaningful impact in our industry.Job SummaryWe are seeking a skilled Senior Escalation Engineer to join our team. As a key member of our engineering team, you will be responsible for managing escalation...

Program Description:We are seeking a Workplace Conflict Resolution Manager to join our team at Impetus Career Consultants.Key Responsibilities:- Develop and implement grievance management procedures- Conduct disciplinary case investigations- Collaborate with HR teams to resolve workplace conflictsRequirements:- Minimum of 6+ years of experience in employee...