
Visionary Operations Director
15 hours ago
We are seeking a seasoned leader to oversee the successful execution of our operations.
The ideal candidate will have 3+ years of experience in management, strong communication skills, and prior experience leading and managing teams.
- Develop and implement operational processes to enhance outcomes.
- Take ownership of processes, identify gaps, and conduct root cause analysis to close them.
- Drive the success of learners in various domains.
- Lead and guide a team of associates and senior associates.
- Collaborate with cross-functional teams to deliver results.
Key Responsibilities:
- Process improvement: Develop and implement operational processes for different initiatives to improve learner outcomes.
- Process ownership: Take ownership of processes, identify gaps, and conduct root cause analysis to close them.
- Learner success: Drive the success of learners in various domains.
- Team leadership: Lead and guide a team of associates and senior associates.
- Cross-functional collaboration: Collaborate with teams like Content, Delivery, Student Success, Careers, and Corporate Partnerships to deliver results.
Requirements:
- Bachelor's or Master's degree from a reputable institution.
- 3+ years of experience in consulting firms, fast-growing startups, or edtech companies.
- Strong problem-solving skills with the ability to identify gaps and drive execution.
- Excellent people skills to work with diverse teams and stakeholders.
- Data-driven mindset with the ability to analyze information and make decisions.
- Prior experience in managing a team of delivery executives (preferably in edtech).
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