Cloud Network Systems Engineer

1 week ago


Hyderabad, Telangana, India Microsoft Full time

Job Summary

The Azure WAN Networking Team is expanding, and we are seeking a talented and dedicated Cloud Network Engineer II who possesses a deep passion for network operations. Our mission is to develop and manage the Wide Area Network (WAN) infrastructure globally.

We are deeply committed to achieving excellence in network operations, and we are seeking engineers who share our passion and can approach challenges from a customer-centric standpoint.

Responsibilities

  • Triage and Resolution: Act as the first point of contact for identifying, triaging, and resolving low to medium-risk severity incidents within defined service level agreements (SLAs).
  • Collaborative Problem-Solving: Collaborate with Tier-2 support teams to escalate and resolve issues as needed.
  • Maintenance Coordination: Coordinate with on-site technicians to execute fiber maintenance activities safely and efficiently.
  • Hardware Replacement: Assist in the replacement of network hardware, including routers, line cards and other components.
  • Monitoring: Active engagement in continual monitoring of network systems to swiftly detect and effectively resolve any alerts or anomalies arising.

Requirements

  • 2+ years technical experience in network design, development, and automation.
  • Experience working with L2/L3 switching platforms, application networking and network protocols like BGP, OSPF, VRRP, LACP.
  • Excellent communication skills and team player with ability to build solid relationships at all levels, across teams, geographies, and business functions.


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