Dynamics 365 CE Application Specialist

1 week ago

Hyderabad, Telangana, India beBeeApplication Full time ₹ 8,00,000 - ₹ 12,00,000
Job Description

We are seeking a highly skilled Dynamics 365 CE Application Specialist to join our team. As a key member of our support team, you will play a vital role in ensuring the smooth operation of our Dynamics 365 CE modules.

Key Responsibilities
  • Provide expert-level support for functional and application-related issues in Dynamics 365 CE.
  • Offer proactive assistance for configuration changes, data imports, and updates using out-of-the-box tools.
  • Collaborate with technical teams to debug and resolve deeper system issues.
  • Conduct training sessions or create user guides for new features or process changes.
  • Analyze and troubleshoot business process issues and resolve functional tickets raised by end-users.
Required Skills and Qualifications
  • 3 to 9 years of hands-on experience with Dynamics 365 CE functional support.
  • Strong understanding of CE modules (Sales, Service, etc.) and business processes.
  • Familiarity with configuring forms, views, dashboards, security roles, queues, etc.
  • Ability to debug issues by reviewing audit history, workflows, business rules, and Power Automate flows.
Benefits

This is an exciting opportunity to work with a leading organization that specializes in delivering comprehensive cloud, data, and AI solutions. Our team delivers from multiple time zones while ensuring precise alignment with US business hours.

Other Requirements
  • Good communication skills to coordinate with business teams and technical staff.
  • Basic understanding of Power Platform and its integration with Dynamics CE.

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