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Software Engineering Professional

1 month ago


Bengaluru, Karnataka, India WSO2 Full time
About the Role

We are seeking a skilled Technical Expert to join our Customer Success team at WSO2. As a key member of our global team, you will be responsible for ensuring the efficient and effective delivery of our technology solutions to customers worldwide.

Your primary focus will be on working with customers to understand their technical requirements and providing them with expert guidance and support. This includes delivering technical consultancy and training on WSO2 technologies and products, as well as engaging with extended teams such as Engineering, Pre-sales, Marketing, and Sales on product and customer-related activities.

Key Responsibilities:
  • Exhibit natural curiosity, an analytical mind, and a willingness to explore new challenges.
  • Take ownership of complex technical problems and drive them to resolution individually, working effectively through escalations with the Engineering team.
  • Possess excellent communication and interpersonal skills, including sensitivity to local cultures and languages.
  • Bring innovative ideas to improve product and technical designs.
Qualifications and Skills:
  • Bachelor's degree in Computer Science or a related field.
  • Strong analytical and troubleshooting skills, with experience in Java or comparable programming languages.
  • Familiarity with enterprise technologies, including microservices, API management, and identity and access management.
  • Containerized deployments and CI/CD technologies are a plus.
  • Able to work effectively in a global team environment, with flexibility to adapt to changing project needs.
Benefits and Compensation:

This position offers a competitive salary package, with a minimum monthly salary of INR 139,857, based on industry standards and your level of expertise. Additionally, you can expect:

  • A flexible leave policy and comprehensive health insurance for you and your family.
  • A dynamic and inclusive work culture that values diversity, innovation, and collaboration.
About Us:

At WSO2, we believe that diversity drives innovation. Our commitment to inclusivity and respect for individual strengths, perspectives, and ideas enables us to create superior experiences for our customers, partners, and employees worldwide. We welcome applications from candidates with diverse backgrounds and experiences.