Technical Consultant

2 days ago

Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878

Job Title: Technical Consultant

Key Responsibilities
  • You will work a flexible schedule based on business needs, which may include evenings, weekends, and public holidays in a retail store setting.

To excel in this role, you should have the ability to:

Essential Qualifications
  1. Demonstrate in-depth knowledge of Apple products and services.
  2. Effectively troubleshoot technical issues in a customer service environment.
  3. Navigate complex customer service situations with empathy and strong interpersonal skills.
  4. Stay up-to-date with Apple products and services, as well as third-party products, to enhance the customer experience.
  5. Maintain a fast-paced work environment while prioritizing tasks effectively.
  6. Contribute to a collaborative team environment, demonstrating shared accountability and responsibility.
  7. Hold sensitive or confidential information with discretion, upholding Apple's core values.
  8. Foster a culture of continuous learning and growth within the team.

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