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Business Process Outsourcing Specialist
2 months ago
At G7 Teleservices Private Limited, we offer high-quality Business Process Outsourcing services to businesses of all sizes. Our team of experienced professionals is dedicated to delivering cost-effective solutions that help our clients improve their operational efficiency, reduce costs, and drive growth.
The Role
You will be responsible for handling outbound calls, recovering loans from customers, working with internal teams to ensure prompt and accurate order processing and delivery, and escalating customer feedback as required.
Key Responsibilities
- Handle outbound calls to customers
- Recover loans from customers
- Work with internal teams to ensure smooth order processing and delivery
- Escalate customer feedback as required
Requirements
- At least 1 year of experience in a Customer Service role, preferably in the Ecommerce / Marketplaces industry
- Excellent interpersonal, written, and verbal communication skills
- Working knowledge of strong communication and loan recovery collection
- Adaptability and ability to thrive in changing environments
What We Offer
- Opportunity to work with a company with a solid track record of performance
- Opportunity to make a positive impact
- Flexible working options