IT Infrastructure Specialist

2 days ago


Kottayam, Kerala, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000
Job Overview

The IT Support Engineer is a key role within our organization, responsible for providing comprehensive support across IT infrastructure.

Primary Responsibilities
  • Provide technical assistance for desktops, laptops, mobile devices, and enterprise applications.
  • Ensure the optimal performance of IT infrastructure, including servers, storage, and networks.
  • Manage user requests and incidents through our helpdesk/ticketing system.
  • Administer user accounts, email systems, and security groups in Active Directory/Office 365.
  • Troubleshoot network connectivity and system access issues.
  • Support IT projects, such as cloud migration, system upgrades, and security enhancements.
  • Collaborate with vendors and external providers for IT services and escalations.
Mandatory Skills Required
  • 1-3 years of experience in IT support or infrastructure.
  • Knowledge of Windows/Linux servers, virtualization, and cloud platforms.
  • Strong understanding of networking fundamentals (LAN/WAN, DNS, DHCP).
  • Excellent analytical, troubleshooting, and customer service skills.
Personal Attributes

Smart Work, Customer Focus, Time management



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