Product Lead

2 weeks ago


Chennai, Tamil Nadu, India Equiniti Full time

Overview

As a key member of the Equiniti team, the Product Lead will be responsible for the effective provisioning, installation, operation, and maintenance of all messaging platforms, including InTune, Azure, O365, Exchange, and MS Teams. This role requires a strong technical background in Windows Server technologies, with a focus on messaging systems administration.

Responsibilities

  1. Manage the Exchange environment, including troubleshooting, performance monitoring, and optimization.
  2. Plan, design, and implement new enhancements to technology solutions, ensuring adherence to company standards.
  3. Deploy infrastructure security measures, ensuring servers and applications meet performance, security, and capacity standards.
  4. Develop and maintain systems based on given criteria.
  5. Participate in problem-solving and troubleshooting for the End User Computing environment and related applications.
  6. Facilitate knowledge sharing through detailed documentation and diagrams.
  7. Mentor less experienced team members as needed.
  8. Stay up-to-date with industry certifications and attend relevant seminars.
  9. Collaborate with the IT Infrastructure team to ensure quality and coordinated projects.
  10. Respond to production issues and take responsibility for resolution.
  11. Assist in DR planning for a multi-site infrastructure.

Requirements

  1. Proven track record of strong technical IT infrastructure/systems experience.
  2. Experience implementing and maintaining design principles for InTune.
  3. Advanced knowledge in Windows Server based technologies, including Microsoft Administration for Microsoft Exchange.
  4. Microsoft MCSE, MCITP Systems Administrator (Active Directory, Exchange, Teams, InTune) certification.
  5. Advanced experience and knowledge in scripting languages, such as Windows PowerShell.
  6. Excellent written and verbal communication skills.
  7. Ability to manage high-priority projects and work as part of a team.


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