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Highly Skilled Mac Technical Specialist

1 month ago


Pune, Maharashtra, India VisionaryHire Full time

About Us: VisionaryHire is a leading provider of technical services, and we're currently seeking an experienced Mac Technical Specialist to join our team.

Salary Range: The salary for this role is estimated to be between ₹2.4 Lakhs and ₹4.5 Lakhs per annum, depending on qualifications and experience.

Job Description:

  • We are looking for a skilled Field Service Engineer to work with customers at Enterprise locations, performing diagnosis and troubleshooting of Apple Mac systems.
  • The ideal candidate will have in-depth knowledge of MAC OS, hardware, and relevant troubleshooting skills.

Key Responsibilities:

  • Working as a Field Service Engineer for customers at Enterprise locations, providing efficient support and resolution to technical issues.
  • Performing diagnosis of Apple Mac system failures and replacing failed components as necessary.
  • Troubleshooting Apple Mac systems proactively to prevent downtime and ensure optimal performance.

Requirements:

  • A minimum of 2 years of experience in Mac system repair and maintenance.
  • Excellent communication and presentation skills, with the ability to interact effectively with customers and colleagues.
  • Up-to-date knowledge of Apple Repair policy and KPIs.

Benefits:

  • Provident fund.
  • Health insurance including family members (wife and children).
  • Professional development opportunities.
  • Dynamic and collaborative work environment.