Senior Business Solutions Expert

5 days ago

Gurgaon, Haryana, India beBeeCustomerSuccess Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Unlock Your Potential in a Fast-Growing SaaS Company

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We are looking for a skilled and experienced professional to join our team as a Principal Solution Specialist - Global Accounts. As a key member of our sales team, you will be responsible for delivering value through product demos, proposals, and negotiations with key stakeholders.

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  • Manage a portfolio of enterprise-level clients, serving as the primary point of contact to understand business needs, deliver tailored solutions, and ensure high customer satisfaction and retention.">
  • Act as a trusted advisor by offering consultative support, sharing best practices, and influencing client roadmaps through product insights and industry benchmarks.">
  • Lead GTM (Go-To-Market) initiatives and strategic projects to successful outcomes, driving cross-functional collaboration and ensuring timely resolution of client escalations within defined SLAs.">
  • Drive business growth by proactively identifying cross-sell and upsell opportunities, creating dynamic success plans aligned with customer goals.">
  • Execute lead generation, prospecting, and follow-ups from telesales activities to achieve sales targets and close new business opportunities.">
  • Monitor competition, analyze market trends, and maintain strong pipeline and activity reporting to support strategic decision-making.">
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Requirements

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- MBA graduate with at least 6+ years relevant work experience in a customer success or consultancy role.

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- Previous experience collaborating with different internal functions within a fast-growing SaaS company; operating at the intersection of product, sales, and delivery.

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- Excellent networking, relationship management, and negotiation skills.

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- Familiarity with supply chain data and workflow experience preferred.

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What We Offer

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- A dynamic work environment where you can excel and enjoy the journey.

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- The opportunity to acquire in-depth knowledge of our software and deliver value to our customers.

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- A competitive salary and benefits package.

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How to Apply

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If you have the required skills and qualifications, please submit your application along with your resume and a cover letter outlining your experience and fit for the role.

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