
Senior Quality Control Specialist
2 weeks ago
This role is responsible for ensuring quality standards and processing accuracy in various operations.
- Collaborate with teams to ensure quality compliances and processing accuracy.
- Audit tickets basis the predefined checklist for the tickets assigned via email, Salesforce, Jit Bit, RAGIC, and other data sources.
- Perform random audits to check documentation around the BK Claimants.
- Review and interpret legal documents, especially court motions/orders, affidavits, PACER reports, and legal heirship documents.
Requirements:
- Bachelor's degree in any field (preferably in Law/ BBA or commerce).
- 2 - 4 Years of experience in a multinational corporation.
- Project management experience or certifications are highly desirable.
- ISO 9001 onwards certification is preferable.
Technical Skills:
- Advanced proficiency in MS Office, including Excel & PowerPoint, MS Teams and Outlook.
- Experience in quality audits of legal documents/email communications.
- Strong data analysis capabilities, with an eye for detail to identify errors.
- Exceptional written and verbal communication skills.
- Analytical problem-solving skills for addressing complex issues.
Behavioral Skills:
- Strong problem-solving skills, with a solution-oriented mindset.
- Ability to handle confidential information with discretion.
- Strong interpersonal and customer service skills.
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