Support Expertise

2 weeks ago

Ahmedabad, Gujarat, India beBeeCommunication Full time ₹ 2,00,000 - ₹ 25,00,000
Customer Support Representative Job Description\

We are seeking a highly skilled and experienced Customer Support Representative to join our team. In this role, you will be responsible for engaging with prospective students, assessing their interest and fit for our courses, and collaborating closely with the sales team to ensure seamless transition of qualified leads.

\Responsibilities:\
  • Qualify leads by actively engaging with prospective students through phone calls, emails, or online chats to assess their interest and fit for our courses.
  • Maintain meaningful relationships with prospective students by offering valuable information on course details, benefits, and career opportunities.
  • Collaborate with the sales team to ensure smooth conversion of qualified leads into enrolled students.
\Required Skills and Qualifications:\

To be successful in this role, you must possess strong communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in English language.

\

Additional qualifications include experience working in customer-facing roles, excellent problem-solving skills, and adaptability in a dynamic work environment.

\

Our ideal candidate is someone who is passionate about delivering exceptional customer service, has a strong understanding of our courses and programs, and can effectively communicate the value proposition to prospective students.

\Benefits:\

This role offers a unique opportunity to work with a growing organization, contribute to shaping the future of education, and develop your skills and expertise in customer support.

\

As a member of our team, you will enjoy a competitive salary, comprehensive training program, and opportunities for professional growth and development.

\

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