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Store Operations Manager

1 month ago

Meerut, Uttar Pradesh, India Starbucks Full time

Job Summary

We are seeking a highly motivated and experienced Store Manager to lead our store operations and team in delivering an exceptional customer experience. As a Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of store standards.

Key Responsibilities

  • Lead and manage a team of store partners to achieve sales targets and improve customer satisfaction.
  • Develop and implement strategies to drive sales growth, improve customer engagement, and enhance store operations.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Manage store inventory, including ordering, receiving, and stocking merchandise.
  • Monitor and analyze sales data to identify trends and opportunities for growth.
  • Develop and implement plans to improve customer satisfaction, including customer feedback and complaint resolution.
  • Collaborate with other store managers and district managers to share best practices and improve store performance.
  • Ensure a safe and healthy work environment by following company safety and health policies and procedures.

Requirements

  • Minimum 12th pass (ideally, IHM student or hotel management graduate).
  • Latte Art expert.
  • Has in-depth knowledge of Coffee.

Competencies

  • Living Our Mission and Values.
  • Helping Others Succeed.
  • Achieving Results.
  • Winning with Integrity.