Travel Operations Specialist
3 weeks ago
Company Overview
Gamut HR Solutions is a leading recruitment agency specializing in connecting job seekers with the right job opportunities. Our team of experienced professionals provides personalized and tailored solutions to clients. Our mission is to help individuals find their dream jobs and organizations find the right talent to drive their success.
Job Overview
As a detail-oriented and customer-focused Travel Executive - Ticketing, you will assist clients with their travel needs, including booking flights, making hotel reservations, and arranging transportation. The ideal candidate should have 1 to 3 years of experience in a similar role and be familiar with ticketing systems and travel industry regulations. This is a full-time position based in Hyderabad, Telangana, India.
Key Responsibilities
- Assist clients with travel plans, including booking flights, making hotel reservations, and arranging transportation
- Provide excellent customer service by promptly responding to inquiries and resolving any issues or concerns
- Ensure all travel arrangements comply with company policies and travel industry regulations
- Stay updated on the latest travel trends, destinations, and visa requirements
- Maintain accurate records of bookings and payments
- Collaborate with clients and travel partners to create customized travel itineraries
- Handle necessary documentation, such as visas or passports
- Coordinate with airlines, hotels, and other travel service providers to ensure smooth travel experiences for clients
- Assist with post-travel follow-ups and feedback collection
- Handle urgent travel changes or cancellations
Qualifications and Skills
- 1 to 3 years of experience in a similar role
- Excellent knowledge of ticketing systems and travel industry regulations
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Excellent communication and interpersonal skills
- Customer service-oriented mindset
- Ability to work well under pressure and meet tight deadlines
- Proficiency in MS Office and travel booking tools
- Knowledge of visa requirements and travel documentation processes
- Familiarity with popular travel destinations and attractions
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