Health Insurance Claims Assistant

2 days ago

Bengaluru, Karnataka, India beBeeInternship Full time ₹ 30,00,000 - ₹ 60,00,000

Job Opportunity

 

We are seeking a talented Claims Intern to support our Claims Department in processing and managing health insurance claims. This internship is designed to provide hands-on exposure to the health insurance claims lifecycle, including document verification, customer coordination, and basic claim assessments.

Key Responsibilities:

  • Claims Processing (Under Supervision):
    • Assist in reviewing and organizing claims documentation submitted by policyholders and hospitals.
    • Support in checking medical documents for completeness and clarity.
    • Learn to assess basic claim eligibility based on set guidelines and policy terms.
  • Investigation & Documentation:
    • Support the team in gathering additional documentation for flagged or pending claims.
    • Maintain proper filing and digital documentation of all claim-related records.
    • Learn the basics of medical record analysis and claims investigation protocols.
  • Customer & Provider Interaction:
    • Coordinate with customers and hospital representatives (under supervision) to collect missing or additional documents.
    • Respond to queries regarding claim requirements or status through phone or email, as guided by the Claims Manager.
  • Team Coordination:
    • Assist internal teams (like underwriting and grievance redressal) in gathering claim-related inputs.
    • Track follow-ups on pending cases and ensure updates are communicated.
  • Claims Reporting Support:
    • Help prepare basic reports on daily claim activity, status summaries, and document logs.
    • Work with Excel or internal tools to update records and generate summary data.
  • Learning & Compliance:
    • Observe and learn regulatory, compliance, and company-specific protocols in claim processing.
    • Gain working knowledge of health insurance policies and policy interpretation.

Required Skills and Qualifications:

  • Candidates with medical degrees such as BAMS, BHMS, BDS, BPTh
  • Strong interest in learning about health insurance claims.
  • Good analytical skills and attention to detail.
  • Clean verbal and written communication skills.
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • Ability to multitask and prioritize under guidance.

Benefits:

  • Hands-on training and mentorship from experienced claims professionals.
  • Opportunity to gain industry exposure in health insurance operations.
  • Certificate of Internship and possible recommendation based on performance.
  • Learning modules or briefings on health policy, compliance, and process management.

 

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