Platform and Infrastructure Leader

3 days ago

Mangalore, Karnataka, India beBeeInfrastructure Full time ₹ 15,00,000 - ₹ 25,00,000

Platform and Infrastructure Manager Job Overview

We are seeking a seasoned and experienced leader to manage our platform and infrastructure team. The ideal candidate will excel in leading people, maturing operational practices, and driving process excellence.

This role requires a strong organizational mindset and a solid understanding of IT Service Management (ITSM) frameworks. As a Platform and Infrastructure Manager, you will be responsible for leading a high-performing team of network and cloud administrators, fostering technical growth and career development.

The successful candidate will promote a culture of accountability, collaboration, and continuous improvement across engineering and operations. They will define and communicate clear roles, responsibilities, and performance expectations aligned with organizational goals.

Key Responsibilities:

  • Lead a team of network and cloud administrators, providing guidance, coaching, and development opportunities.
  • Promote a culture of accountability, collaboration, and continuous improvement.
  • Define and communicate clear roles, responsibilities, and performance expectations.
  • Drive operational excellence by maturing processes for efficiency, reliability, and scalability.
  • Collaborate with cross-functional teams to ensure seamless service delivery and integration across platforms.

Requirements:

  • 7+ years of experience in network and cloud infrastructure support, with at least 5 years in a leadership or management role.
  • Knowledge of managing patching of infrastructure (network and servers).
  • Strong understanding of ITSM frameworks (e.g., ITIL) and operational best practices.
  • Proven track record of escalation management experience.

Qualifications:

  • Excellent Critical Thinking and Emotional Intelligence skills.
  • Ability to communicate effectively at different levels – direct-reports, peers, ELT, and C-level.

About the Team:

Our team is committed to delivering exceptional services and solutions that meet the evolving needs of our clients. We value innovation, collaboration, and continuous learning.

What We Offer:

We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.

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