Digital Transformation Expert

3 weeks ago

Mumbai, Maharashtra, India General Mills Full time
Job Overview

The Digital and Technology team at General Mills is a leading unit dedicated to exploring the latest trends and innovations in technology. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture.

Purpose of the Role

This role will be responsible for configuring and supporting Workday HCM and other HR systems and processes that enhance user experience, support HR process and technology efforts and deliver value to our global workforce. This role is expected to demonstrate high proficiency in system knowledge/configuration, problem solving, process/data analysis, and communication skills. This role will work collaboratively across teams to provide recommendations on aligning technical solutions to business opportunities.

Key Accountabilities

Lead Analyst for global HR system process, data and technology projects.
Day to day operational support of HR systems and ensure system health and sustainability.
Utilize Workday HCM functional expertise to troubleshoot issues and identify solutions (business process configuration, complex calculated fields, integrations, EIB(s), etc.).
Lead Consultant for global HR systems, data, and processes - identify and articulate process impacts on technology/data and potential constraints.
Partner with business to define functional requirements – including data, configuration, and integration needs – and translate into recommendations and technical specifications.
Partner with business to understand pain points, prioritize requirements, and identify opportunities to improve processes/gain efficiency by leveraging existing and new functionality.
Successfully deliver prioritized initiatives through discovery, planning, implementation, testing and stabilization
Responsible for quality assurance, creation of test scripts, testing execution, and ensuring user acceptance for system solutions.
Develop technical documentation supporting system or processes changes.
Communicate system or process changes to users with varying technical knowledge.
Advocate and influence HR solutions and inform on new trends and technologies.

Minimum Qualifications

7+ years of experience supporting/developing complex IT solutions.
Experience configuring, solutioning and supporting Workday HCM required.
Workday HCM Core experience desired.
Experience working on a project team for a complex, global system implementation.
Experience configuring, solutioning and supporting Cornerstone, iCIMS, and/or Workday HCM required.
Ability to work with contractors and 3rd party vendors to ensure a quality result on projects and enhancements.
Ability to gather and translate business requirements into specifications.
Demonstrated ability to analyze, design, configure and support data, processes, and technology.
Experience supporting stabilization and ongoing production support of technical solutions.
Proven ability to manage multiple tasks/activities and prioritize appropriately.
Well-developed interpersonal and communication skills with technical and business partners at all levels
Demonstrated ability to work independently as well as in a collaborative team environment.
Experience working in a global company.

Expert Level

Core HCM
Business Process Configuration

Intermediate Level

EIB's
Security

Basic Level

Calculated Fields
Advanced Reports

Preferred Qualifications

Excellent interpersonal skills with a high degree of tact and diplomacy.
Be able to effectively work with ambiguity.
High learning agility.
Be able to define business requirements and collaborate across global teams.
Problem solver and work with minimum guidance.
Highly organized individual with a process improvement and client service mindset.
Proven ability to work successfully with global, cross-functional project teams and translate complex business analysis into actionable recommendations through to implementation.
Ability to train, guide and mentor others.
Results oriented with a track record of accomplishments and ability to problem solve and overcome challenges.
High integrity, sound judgment and discretion regarding confidential information.
Ability to think proactively and manage multiple priorities.
High initiative and passion for improving business systems and processes.

General Mills is a global company that values innovation, equity, and inclusion. We are committed to creating a workplace that is diverse, equitable, and inclusive. If you are passionate about technology and want to be part of a team that is shaping the future of our industry, we encourage you to apply for this role.

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