
Medical Billing Support Specialist
1 week ago
We are seeking a highly skilled and experienced professional to handle inbound calls from customers regarding medical billing inquiries.
The ideal candidate will be responsible for responding to customer inquiries in a professional and courteous manner, resolving customer complaints and concerns in a timely and effective manner, providing accurate and up-to-date information on medical billing processes and procedures, and working collaboratively with cross-functional teams to achieve business objectives.
- Key Responsibilities:
- Respond to customer inquiries in a professional and courteous manner.
- Resolve customer complaints and concerns in a timely and effective manner.
- Provide accurate and up-to-date information on medical billing processes and procedures.
- Work collaboratively with cross-functional teams to achieve business objectives.
Requirements:
- A high school diploma or equivalent is required; an associate's degree or higher is preferred.
- Minimum 1 year experience in customer service or a related field is required.
- Excellent communication and problem-solving skills are essential.
- The ability to work in a fast-paced environment is crucial.
- Proficiency in Microsoft Office Suite is necessary.
Why Choose Us:
We offer a dynamic and supportive work environment that fosters growth and development. Our company values innovation, teamwork, and customer satisfaction.
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