IT Platform Support Specialist
1 week ago
We are seeking an experienced administrator to manage and support our Servicenow platform. The successful candidate will be responsible for day-to-day administration, user management, configuration, troubleshooting, smooth upgrades, performance monitoring, security maintenance, and governance standards enforcement.
The role involves collaboration with IT teams, providing user support, and documenting processes.
- A bachelor's degree in IT or Computer Science is required.
- A minimum of five years of Servicenow administration experience is necessary.
- A ServiceNow Certified System Administrator (CSA) certification is mandatory.
- Strong knowledge of ITSM modules, workflows, and integrations is essential.
- Excellent communication and problem-solving skills are required.
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