AWS Connect Solutions Architect

2 weeks ago


Hyderabad, Telangana, India Virtusa Full time

Company Overview

Virtusa is a global IT services company that delivers digital transformation and business innovation services.

Job Summary

We are seeking an experienced AWS Connect Consultant to join our team. The ideal candidate will have at least 5+ years of AWS cloud experience and expertise in implementing Amazon Connect Agent Workspace for contact centers.

About the Role

The successful candidate will be responsible for designing, building, and deploying conversational interfaces using voice and text leveraging Lex service. They should have knowledge on Natural Language Processing (NLP) and be capable of writing CloudFormation templates.

Key Responsibilities

  • Design and implement Amazon Connect Agent Workspace for contact centers.
  • Customize Amazon Connect Agent Workspace and integrate with third-party applications.
  • Develop solutions using Lambda functions and Python scripting.
  • Work with AzureDevOps and GitHub.

Mandatory Skills

The ideal candidate should possess the following skills:

  • AWS Connect
  • Amazon Connect Agent Workspace
  • Python
  • Amazon LEX
  • Lambda Integration
  • Lambda
  • Step Functions
  • S3
  • DynamoDB
  • CloudWatch
  • CloudFormation
  • IAM
  • CloudFront

Qualifications and Experience

The successful candidate should have at least 5+ years of AWS cloud experience and a degree in Computer Science or related field.

Location and Salary

This role is based in Hyderabad, India, and offers a competitive salary of ₹15,00,000 per annum, commensurate with experience.



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