Project Coordinator Lead
4 weeks ago
The Operations Lead will drive Residential Interior fit-out projects in collaboration with the design and installation teams at Livspace. Responsibilities:
• Single point of contact for the customer during the execution phase of their home interiors.
• Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer.
• Receive materials from Warehouse and to validate the same as per Order / BOQ.
• Day to day coordination and foster teamwork between all the project stakeholders.
• Share the daily progress report for the installation works with the customer.
• Engage, interact and build professional relationships with the Design professionals, Production, Warehousing, and Installation teams.
• Directing the Installation team simultaneously to safely execute the work according to the design plan.
• Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience.
• Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders.
Job Requirements:
• Graduate / Equivalent Qualification | 15 years of Academic education.
• Strong verbal and written communication skills.
• Must have site job experience and willing for the same.
• Basic knowledge of Google Suite or MS Office.
• Basic understanding of Project Management principles like scheduling and sequencing of installation activities.
• Detail-oriented and no-compromise attitude towards quality.
• Excellent interpersonal and multitasking skills to engage effectively with clients, vendors and internal teams.
• High ownership and Customer-centric approach.
• Core interior industry experience in Kitchen, Wardrobe, Storage, Modular and Fit Out works preferred.
The Operations Lead is a critical role that requires a unique blend of project management, leadership, and customer service skills. If you have experience in driving Residential Interior fit-out projects and are passionate about delivering exceptional customer experiences, we encourage you to apply for this role.
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