Cloudflare Security Specialist

1 week ago


Chennai, Tamil Nadu, India NTT DATA Services Full time

We are seeking an experienced Cloudflare Security Specialist to join our team in Chennai, Tamil Nadu, India. This role requires a strong understanding of TCP, UDP, and SSL protocols, as well as experience with Cloudflare remote access and Secure Web Gateway (SWG). The ideal candidate will have 5+ years of customer-facing technical support experience and be able to troubleshoot DNS and networking-related issues.

About the Role

This is a 24x7 environment, and the successful candidate will be responsible for providing continuous monitoring and support for Cloudflare Tunnel and WARP connector systems. They will also handle first-level incident resolution and escalate complex issues according to established protocols. Additionally, they will manage incidents through ITSM tools and conduct periodic and emergency maintenance as required.

Requirements
  • Strong understanding of TCP, UDP, and SSL protocols
  • Experience with Cloudflare remote access and Secure Web Gateway (SWG)
  • 5+ years of customer-facing technical support experience
  • Extensive experience troubleshooting DNS and networking-related issues
  • Excellent communication skills
What We Offer

We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience. In addition to a comprehensive benefits package, we also offer opportunities for professional growth and development.

About NTT DATA Services

NTT DATA Services is a leading provider of digital and AI infrastructure services. Our global team of experts helps clients innovate, optimize, and transform for long-term success. We are committed to creating a diverse and inclusive environment for all employees.



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