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Benefits Coordinator Specialist
1 week ago
Rippling is a pioneering HR, IT, and Finance platform that has revolutionized the way businesses manage their workforce. With a strong focus on innovation and customer satisfaction, we have established ourselves as a leader in the industry.
As a Customer Support Specialist, you will play a critical role in helping our customers navigate our products and services. Your expertise and passion for delivering exceptional customer experiences will make a significant impact on our business success.
Key Responsibilities:
- Provide timely and effective support to our customers via multiple channels.
- Collaborate with internal teams to resolve complex customer issues.
- Develop and maintain product knowledge to deliver expert-level support.
- Identify areas for process improvement and contribute to product enhancements.
Requirements:
To excel in this role, you will need:
- A bachelor's degree.
- At least 2 years of experience in a customer-facing role.
- Demonstrated problem-solving skills and attention to detail.
- Strong written and verbal communication skills in English.
About Our Culture
We value diversity, inclusion, and collaboration at Rippling. Our Support team is dedicated to delivering exceptional customer experiences and driving business success through teamwork and innovation.
What We Offer
Rippling offers a competitive salary, benefits package, and equity opportunities. We prioritize candidate safety and maintain a diverse and inclusive work environment.
