Digital Solutions Architect
3 days ago
Digital Transformation Manager
Role Overview:We are seeking a highly skilled and experienced Digital Transformation Manager to lead our digital initiatives and software solutions. The ideal candidate will be responsible for driving innovation and efficiency across our operations by overseeing a team of Business Analysts and developing key digital strategies.
Key Responsibilities:- Oversee the design, deployment, and maintenance of the organization's IT software applications.
- Develop and execute a comprehensive digital transformation roadmap that aligns with the company's business objectives.
- Lead, mentor, and manage a team of Business Analysts/PMs. Foster a culture of continuous improvement, innovation, and collaboration.
- Oversee the entire software development lifecycle from requirements gathering and analysis to implementation and drive adoption in the field.
- Work closely with cross-functional teams, including operations, sales, marketing, and finance, to understand their needs and translate them into effective digital solutions.
- Manage multiple digital projects concurrently, ensuring they are delivered on time, within scope, and within budget.
- Analyze and re-engineer existing business processes to leverage technology for automation and efficiency gains.
- Regularly report on the progress and impact of digital initiatives to the CIO and other key Executive stakeholders.
- Digital Transformation Strategy & Execution:
- Development and approval of a 3-year digital transformation roadmap within the first 6 months.
- On-time and on-budget delivery of key digital projects (e.g., new software implementation, mobile app launch).
- Percentage of key business processes automated and digitized.
- Software Solution Implementation & Adoption:
- Reduction in average time to complete service-related tasks due to new software.
- Achievement of user adoption rates within a specified timeframe.
- Team Management & Development:
- Successful recruitment and retention of top talent.
- Completion of professional development goals for all team members.
- Positive scores on employee engagement and satisfaction surveys.
- Business Process Optimization & Efficiency:
- Quantifiable reduction in operational costs or increased revenue from new digital processes.
- Improvement in key performance metrics.
- Successful resolution of process-related bottlenecks identified through data analysis.
- Stakeholder Engagement & Communication:
- Regular, well-received progress reports to the CIO and executive team.
- Positive feedback from department heads on collaboration and project outcomes.
- Timely and clear communication of project milestones and changes to all relevant teams.
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