System Design Expertise

1 week ago

Hyderabad Telangana Andhra Pradesh, India beBeeAnalyst Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

As a Senior Analyst, you will play a pivotal role in elevating health for all by championing affordable, predictable, and simple healthcare solutions. You will be responsible for creating procedures to ensure risk visibility and signoff at the right level of the organization before production implementation. This involves partnering with teams such as problem management to analyze managed incident data and create new gates in Operational Readiness to mitigate risks in the future.

You will also establish channels for collaboration with Ops Readiness stakeholders within the Enterprise, including Operations Leadership, Application Delivery Teams, Operations Teams, Monitoring, SRE, Product Owners, Scrum masters, Agile Leadership, and more. Your goal is to interface with and influence Enterprise ITSM practices such as Event Management, Incident Management, Release Management, Risk Mitigation, Problem Management, Change Management, Config Management, and Escalation Procedures, ensuring harmonization with Ops Readiness Best Practices and overall effectiveness.

Additionally, you will communicate Operational Readiness concepts effectively to IT and Business audiences, translate technology delivery needs and operational needs into associated technical requirements for automated compliance, and understand solutions that will incorporate these requirements.

The ideal candidate should have proven experience with developing and maintaining SNOW workflows and reporting, knowledge and experience with Configuration Mgmt (CMDB) and Change Management, and solid knowledge of ITIL principles. They should also possess the ability to work independently and manage multiple assignments, demonstrate strong conflict resolution skills, and have excellent oral and written communication skills.

Other desirable qualifications include experience transforming an enterprise to Site Reliability Engineering and Resilient System design at scale, understanding of end-to-end application design, middleware, infrastructure components, and cloud technologies, and the ability to keep up with industry trends and best practices.

**Required Skills:**

  • SNOW workflows and reporting
  • Configuration Mgmt (CMDB)
  • Change Management
  • ITIL principles
  • Monitoring and Observability tools

**Benefits:

Evernorth offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.

**About Evernorth Health Services:**

Evernorth Health Services creates pharmacy, care, and benefit solutions to improve health and increase vitality. We innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.

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