
Security Operations Specialist
4 days ago
Global security risks require vigilant monitoring and proactive response. In this critical role, you will mitigate threats to people, assets, and our brand's reputation.
- Provide timely support to delivery teams by researching issues with internal tools.
- Triage and prioritize incoming incidents, collaborating with leadership.
- Transfer lower severity calls to relevant partners, including customer service and shipping services.
- Facilitate information flow between internal and external stakeholders.
- Compose clear and concise reports for senior leaders and stakeholders.
This role demands ownership, customer obsession, and effective communication skills. The successful candidate will embody Amazon's commitment to Earth's most customer-centric company.
Requirements- High school diploma or equivalent.
- Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and more.
- Flexibility to work varying schedules, shifts, and holidays.
- Experience in IT operations call center environments.
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