Senior Project Manager

4 weeks ago


Pune, Maharashtra, India METRO LOGISTICS Full time

Job Summary

We are seeking a highly skilled Senior Project Manager to join our team at METRO LOGISTICS. As a key member of our operations team, you will be responsible for managing multiple projects and transitions across our organization.

Key Responsibilities

  • Plan and schedule project deliverables, goals, and milestones.
  • Define requirements and plan project lifecycle deployment through coordination of project kickoff.
  • Manage stakeholders and customers.
  • Support FTE forecasting for new transitions and FTE billing.
  • Define resources and schedule for project/program implementation.
  • Manage projects within budgeted cost, timely escalation of issues, and their resolutions.
  • Provide project transparency through daily/weekly/monthly updates and project progress reported as per agreed schedule.
  • Support service management team and ensure 100% accurate reporting as per agreed timelines.
  • Report automation and drive efficiencies.
  • Identify and work on new/existing projects leading to business efficiency.

Requirements

  • Build strong customer relationships across all customer segments.
  • Identify potential risks and challenges and measures to mitigate them.
  • Drive efficiencies and identify improvement areas wherever possible.
  • Support the team with responsibility for mentoring and developing the potential talent pool.
  • Support, motivate, and review team performance.
  • Ensure discipline, professionalism, and caring attitude within the team that helps foster a strong team.

What Gives You an Edge

  • Broad understanding of solutions that can be performed from a GSC.
  • Project management aptitude and skills.
  • Excellent and proactive communication skills both written and verbal.
  • Hands-on with preparing presentations using MS PowerPoint.
  • Hands-on with using MS Teams for collaboration.
  • Good office computing using MS Excel.
  • Solution-oriented attitude.


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