Senior Project Manager
4 weeks ago
Job Summary
We are seeking a highly skilled Senior Project Manager to join our team at METRO LOGISTICS. As a key member of our operations team, you will be responsible for managing multiple projects and transitions across our organization.
Key Responsibilities
- Plan and schedule project deliverables, goals, and milestones.
- Define requirements and plan project lifecycle deployment through coordination of project kickoff.
- Manage stakeholders and customers.
- Support FTE forecasting for new transitions and FTE billing.
- Define resources and schedule for project/program implementation.
- Manage projects within budgeted cost, timely escalation of issues, and their resolutions.
- Provide project transparency through daily/weekly/monthly updates and project progress reported as per agreed schedule.
- Support service management team and ensure 100% accurate reporting as per agreed timelines.
- Report automation and drive efficiencies.
- Identify and work on new/existing projects leading to business efficiency.
Requirements
- Build strong customer relationships across all customer segments.
- Identify potential risks and challenges and measures to mitigate them.
- Drive efficiencies and identify improvement areas wherever possible.
- Support the team with responsibility for mentoring and developing the potential talent pool.
- Support, motivate, and review team performance.
- Ensure discipline, professionalism, and caring attitude within the team that helps foster a strong team.
What Gives You an Edge
- Broad understanding of solutions that can be performed from a GSC.
- Project management aptitude and skills.
- Excellent and proactive communication skills both written and verbal.
- Hands-on with preparing presentations using MS PowerPoint.
- Hands-on with using MS Teams for collaboration.
- Good office computing using MS Excel.
- Solution-oriented attitude.
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