Sales Coordinator
4 days ago
Job Title: Telesales Coordinator
At Otrix Life Science, we are seeking a skilled Telesales Coordinator to join our dynamic sales and customer service team. This role involves being the first point of contact for our customers and playing a pivotal role in building and maintaining positive relationships.
Key Responsibilities:
- Outbound and Inbound Calls: Make outbound calls to potential customers and receive inbound calls from interested prospects or existing clients.
- Product Knowledge: Develop a deep understanding of our products and services to effectively communicate their features and benefits.
- Customer Engagement: Engage with customers to understand their needs, answer their queries, and provide information about our products and services.
- Lead Generation: Identify and qualify sales leads through effective questioning and active listening.
- Sales Conversions: Convert leads into sales by explaining product offerings, pricing, and promotions.
- Data Entry: Accurately record customer information, interactions, and transactions in the CRM system.
- Follow-up: Conduct timely follow-ups with potential customers and nurture existing client relationships.
Requirements:
- Communication Skills: Excellent verbal and written communication skills with a pleasant and clear speaking voice.
- Customer Focus: Strong customer-centric approach with a genuine desire to assist customers.
- Patience: Ability to handle customer queries and complaints with patience and empathy.
- Sales Aptitude: Sales-oriented mindset with the ability to influence and persuade customers.
- Adaptability: Flexibility to adapt to different customer personalities and situations.
At Otrix Life Science, we offer a dynamic work environment that fosters growth and development. If you are a skilled and motivated individual who is passionate about delivering exceptional customer service and driving sales growth, we encourage you to apply for this exciting opportunity.
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