Sales Coordinator

4 days ago


Ahmedabad, Gujarat, India Otrix Life Science Full time

Job Title: Telesales Coordinator


At Otrix Life Science, we are seeking a skilled Telesales Coordinator to join our dynamic sales and customer service team. This role involves being the first point of contact for our customers and playing a pivotal role in building and maintaining positive relationships.



Key Responsibilities:

  • Outbound and Inbound Calls: Make outbound calls to potential customers and receive inbound calls from interested prospects or existing clients.
  • Product Knowledge: Develop a deep understanding of our products and services to effectively communicate their features and benefits.
  • Customer Engagement: Engage with customers to understand their needs, answer their queries, and provide information about our products and services.
  • Lead Generation: Identify and qualify sales leads through effective questioning and active listening.
  • Sales Conversions: Convert leads into sales by explaining product offerings, pricing, and promotions.
  • Data Entry: Accurately record customer information, interactions, and transactions in the CRM system.
  • Follow-up: Conduct timely follow-ups with potential customers and nurture existing client relationships.


Requirements:

  • Communication Skills: Excellent verbal and written communication skills with a pleasant and clear speaking voice.
  • Customer Focus: Strong customer-centric approach with a genuine desire to assist customers.
  • Patience: Ability to handle customer queries and complaints with patience and empathy.
  • Sales Aptitude: Sales-oriented mindset with the ability to influence and persuade customers.
  • Adaptability: Flexibility to adapt to different customer personalities and situations.

At Otrix Life Science, we offer a dynamic work environment that fosters growth and development. If you are a skilled and motivated individual who is passionate about delivering exceptional customer service and driving sales growth, we encourage you to apply for this exciting opportunity.


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