Senior Quality Assurance Manager

2 days ago


Rajkot, Gujarat, India beBeeQuality Full time ₹ 1,08,00,000 - ₹ 1,80,00,000

Job Title:

A seasoned Quality Assurance Specialist is sought after to spearhead continuous improvement initiatives for Transaction Quality and Delivery.

About the Role:

  • Leverage 8+ years of experience in International Voice Process to drive quality excellence.
  • Bachelor's degree in Business Administration, Communications, or related field.
  • Demonstrated expertise in Quality Management principles and practices.

Key Responsibilities:

  1. Develop and implement quality improvement strategies to enhance customer satisfaction.
  2. Collaborate with cross-functional teams to achieve business objectives.
  3. Analyze data to identify trends and areas for process improvement.
  4. Maintain accurate records and reports to ensure compliance with regulatory requirements.

What We Offer:

  • A dynamic work environment that fosters growth and development.
  • A competitive salary and comprehensive benefits package.
  • The opportunity to make a meaningful impact on our customers' experiences.


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