Content Specialist

4 weeks ago


Chennai, Tamil Nadu, India CustomerLabs Full time

About the Role

We are seeking a highly skilled Content Writer to join our team at CustomerLabs. As a Content Writer, you will be responsible for crafting engaging and informative content that educates our customers and wows our prospects.

Key Responsibilities

  • Develop and deliver persuasive copy for our website, email marketing campaigns, sales collateral, videos, and blogs.
  • Build and maintain an editorial calendar, ensuring that all content is aligned with our brand guidelines.
  • Optimize all content for SEO to improve our online presence.
  • Measure the impact of our content and analyze the results to improve our metrics.
  • Help with the localization of our content to ensure consistency across regions.
  • Review and implement process changes to drive operational excellence.
  • Promote our blog content on community forums and social media.

Requirements

  • Bachelor's degree in English, communications, linguistics, or a related field.
  • 1-2 years of experience as a content marketer or in a similar position.
  • Experience as a content writer in SaaS companies.
  • Ability to explain complex technical matters in a simple manner without using jargon.
  • Excellent attention to detail and ability to handle multiple projects and deliverables.
  • Ability to deliver high-quality output within set deadlines.
  • Creative and innovative approach for leveraging content and repackaging it for different audiences.

What We Offer

  • A salary range of 3.6L - 5L per annum based on experience.
  • Opportunity to own a piece of the company through stock options.
  • Flexible working hours and a hybrid work model.
  • Extensive learning opportunities not limited to your area of expertise.
  • Fun-Fridays with the team.

Our Culture

We believe in working together as a single team to fuel the growth of the company. Our environment supports each other's professional growth through interactive sessions and encourages creativity and innovation.


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