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ServiceNow IT Solutions Expert
2 weeks ago
Job Title: ServiceNow IT Solutions Expert
About the Role:
Tata Consultancy Services is seeking a highly skilled ServiceNow IT Solutions Expert to join our team. As a ServiceNow IT Solutions Expert, you will be responsible for designing, implementing, and maintaining ServiceNow solutions that meet the business needs of our clients.
Key Responsibilities:
Develop and customize ServiceNow HR Service Delivery applications, including HR Case Management, HR Knowledge Management, Employee Service Center, Enterprise Onboarding and Transitions, Employee Document Management, and Performance Analytics for HR.
Integrate ServiceNow with HRSM/HRIS systems, such as Workday and SAP SuccessFactors, and directories like Active Directory using methods like LDAPs, Web Services, JDBC, and SFTP.
Design and develop ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML, and CSS.
Ensure seamless integration with other systems and applications through unit testing, system integration testing, performance testing, user acceptance testing, and client-specific testing.
Requirements:
ServiceNow Certified Systems Administrator and Certified Implementation Specialist in HRSD.
Knowledge of Agile/Scrum methodology, basic knowledge of ITIL/industry standards, and HRSD processes.
Strong understanding of software development lifecycle (SDLC) and experience with developing ServiceNow solutions.
Behavioral Competencies:
Effective communication skills to work with both non-technical and technical audiences.
Excellent interpersonal skills to collaborate with project team members.
Possess a strong ability to provide feedback during planning meetings.
Benefits:
TCS offers a competitive salary package, opportunities for growth and development, and a collaborative work environment.