Digital Infrastructure Manager

2 days ago

Kanpur, Uttar Pradesh, India beBeeExpertise Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title:

Digital Infrastructure Manager

Overview:

We seek a seasoned IT Operations Management professional with expertise in managing enterprise IT infrastructure, service availability, and operational excellence.

The role involves overseeing IT operations, monitoring systems performance, ensuring compliance with governance frameworks, and driving efficiency through automation and best practices.

Key Responsibilities:

  • Oversaw IT infrastructure operations, including servers, networks, storage, and cloud environments.
  • Managed incident, problem, change, and event management processes in alignment with ITIL frameworks.
  • Utilized ITOM platforms to monitor and optimize performance.
  • Ensured system availability, capacity planning, disaster recovery readiness, and business continuity.
  • Developed and implemented operational dashboards, KPIs, and compliance reports.
  • Automated recurring operational tasks to improve efficiency and reduce downtime.
  • Collaborated with security, applications, and business teams to ensure resilient IT services.
  • Conducted root cause analysis for critical incidents and implemented corrective actions.
  • Trained and mentored junior staff on ITOM practices, tools, and governance.
  • Drove continual improvement initiatives within IT operations to align with organizational strategy.

Benefits:

This role offers the opportunity to work with a team of experienced professionals, contributing to the development of IT operations and driving business success.

What We Offer:

  • A dynamic work environment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to work on challenging projects and make a meaningful impact.

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